Newsletter

Private Policy

 
Last updated November 23, 2024
 
 
This Privacy Notice for Mountain Brat (“we,” “us,” or “our), describes how and why we might access, collect, store, use, and/or share (“process“) your personal information when you use our services (“Services“), including when you:
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@mountainbrat.com.
 
 
SUMMARY OF KEY POINTS
 
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
 
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
 
Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process.
 
Do we collect any information from third parties? We do not collect any information from third parties.
 
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
 
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
 
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
 
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
 
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
 
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
 
 
TABLE OF CONTENTS
 
 
 
 
 
1. WHAT INFORMATION DO WE COLLECT?
 
Personal information you disclose to us
 
In Short: We collect personal information that you provide to us.
 
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
 
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • email addresses
  • contact preferences
  • billing addresses
  • debit/credit card numbers
 
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
  • health data
 
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
 
 
Information automatically collected
 
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
 
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
 
 
Like many businesses, we also collect information through cookies and similar technologies.
 
 
The information we collect includes:
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
 
 
2. HOW DO WE PROCESS YOUR INFORMATION?
 
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

 
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
 
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
 
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
 
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
 
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
 
 
If you are located in the EU or UK, this section applies to you.
 
 
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
  • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
 
If you are located in Canada, this section applies to you.
 
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
 
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations
 
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
In Short: We may share information in specific situations described in this section and/or with the following third parties.
 
 
We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
 
 
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
 
In Short: We may use cookies and other tracking technologies to collect and store your information.
 
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
 
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
 
To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
 
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
 
6. HOW LONG DO WE KEEP YOUR INFORMATION?
 
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
 
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
 
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
 
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
 
8. DO WE COLLECT INFORMATION FROM MINORS?
 
In Short: We do not knowingly collect data from or market to children under 18 years of age.
 
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@mountainbrat.com.
 
9. WHAT ARE YOUR PRIVACY RIGHTS?
 
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
 
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
 
We will consider and act upon any request in accordance with applicable data protection laws.
 
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
 
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
 
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
 
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
 
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
 
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
 
If you have questions or comments about your privacy rights, you may email us at contact@mountainbrat.com.
 
10. CONTROLS FOR DO-NOT-TRACK FEATURES
 
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
 
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
 
 
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
 
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
 
Categories of Personal Information We Collect
 
We have collected the following categories of personal information in the past twelve (12) months:
 
Category Examples Collected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
 
NO
 
 
B. Personal information as defined in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
 
NO
 
 
C. Protected classification characteristics under state or federal law
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
 
NO
 
D. Commercial information
Transaction information, purchase history, financial details, and payment information
 
NO
 
E. Biometric information
Fingerprints and voiceprints
 
NO
 
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
 
NO
 
G. Geolocation data
Device location
 
NO
 
H. Audio, electronic, sensory, or similar information
Images and audio, video or call recordings created in connection with our business activities
 
NO
 
I. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
 
NO
 
J. Education Information
Student records and directory information
 
NO
 
K. Inferences drawn from collected personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
 
NO
 
L. Sensitive personal Information Health data
 
YES
 
 
 
We only collect sensitive personal information, as defined by applicable privacy laws or the purposes allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.
 
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
  • Receiving help through our customer support channels;
 
  • Participation in customer surveys or contests; and
 
  • Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

 
  • Category H – 6 months
Sources of Personal Information
 
Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?
 
How We Use and Share Personal Information
 
Learn more about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?
 
 
Will your information be shared with anyone else?
 
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.
 
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
 
Your Rights
 
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
  • Right to know whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to non-discrimination for exercising your rights
  • Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
 
Depending upon the state where you live, you may also have the following rights:
  • Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota’s privacy law)
  • Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California’s and Delaware’s privacy law)
  • Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota’s and Oregon’s privacy law)
  • Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota’s privacy law)
  • Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
  • Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)
 
How to Exercise Your Rights
 
To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at contact@mountainbrat.com, or by referring to the contact details at the bottom of this document.
 
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
 
Request Verification
 
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
 
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
 
Appeals
 
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at contact@mountainbrat.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
 
California “Shine The Light” Law
 
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
 
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
 
In Short: You may have additional rights based on the country you reside in.
 
AustraliaandNew Zealand
 
We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (Privacy Act).
 
This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.
 
If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:
 
  • offer you the products or services that you want
 
  • respond to or help with your requests
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
 
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.
 
Republic of South Africa
 
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
 
If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:
 
 
13. DO WE MAKE UPDATES TO THIS NOTICE?
 
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
 
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
 
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
 
If you have questions or comments about this notice, you may email us at contact@mountainbrat.com or contact us by post at:
 
Mountain Brat
Hardenbergstraße
41b
Fürth, Bavarua 90768
Germany
 
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
 
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
 
16. Analysis tools and tools from third-party providers

Analysis tools and tools from third-party providers
When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done mainly with so-called analysis programs.
Detailed information on these analysis programs can be found in the following privacy policy.
1.. hosting

The hosting services on which this website is based are provided by Raidboxes GmbH (Hafenstrasse 32, 48153 Münster, Germany). Raidboxes GmbH offers Software as a Service (SaaS) services as part of cloud hosting.

Raidboxes GmbH automatically collects and stores server log files with information that your browser transmits to us. This information includes

Browser type
operating system
Referrer URL (previously visited page)
Host name (IP address)

Raidboxes GmbH cannot assign this data to specific persons. This data is not merged with other data sources. The data is deleted after a statistical evaluation after 7 days at the latest. Further information can be found in the data protection regulations of Raidboxes GmbH. These can be viewed here.

We have also concluded a contract for order data processing (AV). This contract regulates the scope, type and purpose of Raidboxes GmbH’s access to data. The access options are limited only to necessary accesses that are required to fulfill the hosting services.

 

Contact form
If you send us inquiries via the contact form, your details from the enquiry form, including the contact details you provide there, for the purpose of processing the request and in the event of follow-up questions. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided that your request is related to the fulfillment of a contract or for the implementation of pre-contractual measures
is required. In all other cases, the processing is based on our legitimate interest in the effective effective processing of the requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time. revocable at any time.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular
in particular retention periods – remain unaffected. Request by e-mail, telephone or fax If you contact us by e-mail, telephone or fax, your inquiry, including all personal data resulting from it personal data (name, inquiry) for the purpose of processing your request. stored and processed by us. We do not share this data.

 

Real Cookie Banner

Real Cookie Banner asks website visitors for their consent to the setting of cookies and the processing of personal data. For this purpose, each website visitor is assigned a UUID (pseudonymous identification of the user), which is valid until the cookie for storing consent expires. Cookies are used to test whether cookies can be set, to store a reference to the documented consent, to store which services from which service groups the visitor has consented to and, if consent is obtained in accordance with the Transparency & Consent Framework (TCF), to store the consents in TCF partners, purposes, special purposes, functions and special functions. The consent obtained is fully documented as part of the duty of disclosure under the GDPR. In addition to the services and service groups to which the visitor has consented, and if consent is obtained according to the TCF standard, to which TCF partners, purposes and functions the visitor has consented, this includes all settings of the cookie banner at the time of consent as well as the technical circumstances (e.g. size of the viewing area at the time of consent) and the user interactions (e.g. clicks on buttons) that led to consent. Consent is collected once per language.

 

17. analysis tools and advertising
Matomo

This website uses the open source web analysis service Matomo.
With the help of Matomo, we are able to collect and analyze data about the use of our website by the
website visitors and to analyze it. This enables us to find out, among other things, when which
page views were made and from which region they come. We also record various
log files (e.g. IP address, referrer, browser and operating system used) and can measure whether
our website visitors perform certain actions (e.g. clicks, purchases, etc.).
The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The
website operator has a legitimate interest in the analysis of user behavior in order to optimize both its
optimize both its website and its advertising. If a corresponding consent has been requested
has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1
TTDSG, insofar as the consent permits the storage of cookies or access to information in the
user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent is
revocable at any time.
IP anonymization
We use IP anonymization for the analysis with Matomo. Your IP address is shortened before the
analysis so that it can no longer be clearly assigned to you.
Cookie-less analysis
We have configured Matomo so that it does not store any cookies in your browser.

 

Managing contacts and sending messages

These types of services allow the management of a database of email contacts, phone numbers or any other contact information to communicate with the user.
The services may also collect data about the date and time messages were read by the user, as well as when the user interacts with incoming messages, for example by clicking on links contained therein.

 

Brevo Email (Sendinblue GmbH)

Brevo is a service provided by Sendinblue GmbH for managing email addresses and sending messages.

Personal Data collected: Cookie; email; Usage Data.

Place of processing: Germany, France
Privacy Policy: https://www.brevo.com/de/legal/privacypolicy/

Management of user databases
This type of service allows the Owner to create User profiles using the email address, name or other details provided by the User on this Application, as well as to track User activity through analytics functionalities. This Personal Data may also be matched with publicly available information about the User (such as social media profiles) and used to build a personal profile that the Owner can display and use to improve this Application.
Some of these services may also provide for the sending of timed messages to the user, such as emails, which this application links to specific actions.

Brevo Marketing Automation (Sendinblue GmbH SendinBlue SAS)
Brevo is a user database management service provided by Brevo GDPR Privacy Policy.

Personal Data collected: Cookie; email; Usage Data.

Place of processing: Germany, France
Privacy policy: https://www.brevo.com/de/legal/privacypolicy/

Conclusion of a contract for order processing
We have concluded a contract with Brevo in which we oblige Brevo to protect our customers’ data and not to pass it on to third parties.

 

LamaPoll

To conduct online surveys, we use the technology of Lamano GmbH & Co. KG, Prenzlauer Allee 36G, 10405 Berlin, hereinafter referred to as LamaPoll. LamaPoll is a web service for creating and conducting surveys. LamaPoll provides technical infrastructures and software solutions that enable its customers to create, conduct and analyze secure online surveys. It is expressly not part of LamaPoll’s business to trade in data, to pass on data to third parties, to sell it or to use it in any other way.

All connections from LamaPoll’s systems are encrypted by default according to the current state of the art – thus any data transmission is protected against eavesdropping by third parties. Furthermore, LamaPoll attaches great importance to the secure storage of data – all LamaPoll servers are hardened, protected by firewalls, virus scanners etc. and always patched with the latest security updates. The survey tool is regularly subjected to security checks and penetration tests, including by the German Federal Office for Information Security (BSI). All servers are located in Germany and are subject to German data protection and security regulations: The data centers used have independent TÜV certification in accordance with DIN ISO 27001.

1. controller for the processing of personal data
Mountain nomad
Kathrin Kriesch
Hardenbergstraße 41b
90768 Fürth

3. data collection for internal system purposes
Server log files
When you access a survey, information of a general nature is automatically collected. This data (server log files) includes
Time of access (date & time)
Your web browser
Your operating system
the survey accessed
if applicable, the website from which you accessed the survey (referrer URL)
IP address

This is exclusively data that does not allow any direct conclusions to be drawn about your person. This data is technically necessary in order to correctly deliver the surveys you have requested and is mandatory when using the Internet. It is required for the operation, maintenance, protection and monitoring of the proper functioning of the system. In the event of misuse, these logs are used to create reproduction scenarios and, if necessary, evidence to be provided by us. In the event of an error, these logs are used to enable the system to be updated as quickly as possible. We only use this data if necessary and only for protection, maintenance and to ensure the proper operation of the system.

IP address
When you access a survey, your IP address is transmitted to Lamapoll, but not assigned to your answers. The IP address is not stored unless we, as the host of the survey, have made settings to prevent multiple participation based on the IP address. In this case, the IP address is stored as a cryptographic hash together with the Lamapoll survey ID. It is then used for comparison to exclude future participants with the same IP address from the survey. Your IP address can no longer be read or decoded once it has been encrypted or converted into a cryptographic hash. It will also never be linked to your answers (even in the case of non-anonymous surveys). After completion or deletion of the survey, your encrypted IP address will be deleted.

Cookies
Lamapoll uses so-called “cookies” in its surveys. Cookies are very small text files that your browser stores on your hard disk. The storage of cookies is initiated by the website you are visiting. When you visit a website again, your browser automatically sends the previously stored cookie to the website server. Usually, only an alphanumeric ID is stored in a cookie, which enables the respective website to recognize you. Cookies cannot be used to start programs or transfer viruses to a computer. Cookies are required in particular to enable you to answer or interrupt and continue surveys, to prevent multiple participation and to display multilingual surveys in the correct language and are stored in your browser until you delete them. You can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to find out how to change these settings.

The legal basis for the processing of the above-mentioned data is Art. 6 para. 1 lit. f GDPR.

4 Collection and processing of personal data Participation in an online survey
If we ask you to take part in an online survey, we may store your e-mail address and your answers in the survey platform.

Personal data is also collected and processed if you provide it to us voluntarily during a survey. All information is evaluated anonymously and not on a personal basis.

Which data is transmitted to us is determined by the respective input field used for the transmission. The data you enter is collected and stored anonymously for the creation of internally used statistics.

If a free text field is integrated in the survey, we will collect the data provided in your response. Please do not enter any personal data in a free text field.

All data collected – in particular your answers – is transmitted via secure SSL-encrypted connections and stored securely on Lamapoll’s servers. They are analyzed in graphical and tabular form. The data is stored for the duration of the survey. Once this period has expired, the corresponding data is routinely deleted, provided it is no longer required for the purpose of analyzing the feedback and/or we no longer have a legitimate interest in continuing to store it. A link between your person and your answers is not possible.

Participation in an online data collection
If we ask you to participate in an online data survey, we will store your details in the survey platform. All data collected is transmitted via secure SSL-encrypted connections and stored securely on Lamapoll’s servers. At the end of the survey, the data is stored by the KZVWL to fulfill its purpose and is routinely deleted from Lamapoll’s servers. Your data will be stored by KZVWL until the purpose for which it was collected ceases to apply or until you withdraw your consent.

5 Disclosure to third parties
The personal data that is collected is stored on the servers of the survey provider Lamapoll. Lamapoll will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.
In order to ensure processing in compliance with data protection regulations, we have concluded an order processing contract with Lamapoll.

6 Legal basis for the processing of your data
The lawfulness (legal basis) for the processing of your data entered in the survey results from your consent to participate in the survey (pursuant to Art. 6 para. 1 lit. a GDPR). Non-participation will not result in any disadvantages.

7 Your rights to your personal data Withdrawal of your consent to data processing
You can withdraw your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority
In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.
You can find further information on data protection from our service provider Lamapoll at www.lamapoll.de/Support/Datenschutz
Security-relevant aspects can be found here:
www.lamapoll.de/Support/Sicherheit

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